tv777 Privacy Policy

tv777 ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with the tv777 platform, including registered players, visitors to the tv777 website, and applicants for account registration. This Privacy Policy describes our practices in relation to the collection, use, storage, disclosure, and protection of personal data.

By accessing the tv777 platform or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you must not use the tv777 platform.

This Privacy Policy should be read alongside the tv777 Terms & Conditions, which govern the use of the tv777 platform more broadly. Where any conflict arises between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of any inconsistency, except in relation to matters specifically governed by this Privacy Policy.

For the purposes of applicable data protection legislation, tv777 acts as the data controller in respect of the personal data of registered players and website visitors. As data controller, tv777 determines the purposes for which, and the means by which, your personal data is processed.

tv777 operates under an international gaming licence and is subject to the data protection obligations imposed by that licensing jurisdiction, as well as any mandatory data protection requirements applicable in the jurisdictions from which players access the platform.

Where tv777 engages third-party service providers to process personal data on its behalf — for example, payment processors, identity verification providers, and cloud hosting services — those providers act as data processors under binding contractual arrangements that require them to handle your data only in accordance with tv777's instructions and applicable law.

tv777 collects the following categories of personal data from registered players and, where applicable, from website visitors:

tv777 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health or welfare data is provided voluntarily by a player in the context of a responsible gaming interaction, in which case it is handled with heightened care and used solely for the purpose for which it was provided.

tv777 collects personal data through the following channels:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions;
• Automated collection: Technical and usage data collected automatically via cookies, session tracking, server logs, and analytics tools when you access and navigate the tv777 platform;
• Third-party sources: Identity verification and fraud screening data received from our KYC and AML service providers; payment confirmation data received from JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank; and risk assessment data from fraud detection services.

tv777 may also receive updated contact or identity information from third-party data enrichment services where required to maintain the accuracy of our player records and to fulfil our KYC obligations.

tv777 processes your personal data for the following purposes, each of which rests on a defined legal basis:

• Account registration and management: Processing is necessary for the performance of the contract between you and tv777, and to comply with our KYC and identity verification obligations under our gaming licence;
• Transaction processing: Processing is necessary for the performance of your contractual right to make deposits and withdrawals, and to comply with anti-money laundering legislation;
• Platform security and fraud prevention: Processing is in tv777's legitimate interest in protecting the integrity of the platform and the security of all players, and is required by our licensing obligations;
• Responsible gaming: Processing is required to fulfil our obligations under our gaming licence to implement player protection measures, and is in the player's vital interest where welfare risks are identified;
• Customer support: Processing is necessary for the performance of our contractual support obligations and in our legitimate interest in resolving complaints efficiently;
• Legal and regulatory compliance: Processing is required to comply with applicable laws, including anti-money laundering, counter-terrorism financing, and gaming regulatory obligations;
• Marketing communications: Processing is based on your express consent, given at registration or subsequently. You may withdraw this consent at any time as described in Section 11.

tv777 does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. We share your personal data only in the following circumstances and only to the extent necessary for the specified purpose:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank receive the minimum transaction data necessary to process your deposits and withdrawals. All payment partners are bound by their own data protection obligations and applicable financial regulations;
• Identity verification providers: Third-party KYC and AML service providers receive identity documents and related data solely for the purpose of verifying your identity and screening against sanctions and fraud databases, as required by our licensing obligations;
• Technology and hosting providers: Cloud infrastructure, platform software, and analytics providers may process certain technical and usage data as data processors under binding agreements that restrict their use of your data;
• Gaming regulators and licensing authorities: tv777 may be required to disclose player data to its licensing authority or to cooperate with gaming regulators in the conduct of audits, investigations, or compliance reviews;
• Law enforcement and courts: tv777 will disclose personal data to law enforcement agencies, courts, or other governmental authorities where required to do so by applicable law, a court order, or in connection with the investigation or prevention of fraud, money laundering, or other criminal activity.

tv777 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The following retention periods apply as a general guide:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by anti-money laundering regulations and our licensing obligations;
• Transaction records: Retained for a minimum of five (5) years following the transaction date, in accordance with financial record-keeping obligations;
• Communications and support records: Retained for a minimum of three (3) years following the closure of the relevant interaction or complaint;
• Technical and usage data: Retained for up to twenty-four (24) months for platform analytics and security purposes, after which it is anonymised or deleted;
• Responsible gaming records: Retained for a minimum of five (5) years following account closure to support compliance with our licensing obligations and to prevent circumvention of self-exclusion arrangements.

Following the expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.

tv777 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, destruction, or accidental loss. These measures include, but are not limited to:

• 256-bit AES encryption of personal and financial data stored in tv777's databases;
• TLS 1.3 encryption of all data transmitted between your device and tv777's servers;
• Multi-factor authentication options for account access;
• Role-based access controls restricting employee access to personal data on a strict need-to-know basis;
• Continuous intrusion detection and monitoring of tv777's infrastructure;
• Regular penetration testing and security audits conducted by independent third parties;
• Formal data breach response procedures, including player notification protocols where required by applicable law.

While tv777 takes all reasonable and appropriate steps to secure your personal data, no system is entirely immune from security risks. You also have a responsibility to maintain the security of your own login credentials and to notify tv777 immediately if you suspect unauthorised access to your account.

tv777 uses cookies and similar tracking technologies on its platform to enhance your user experience, maintain session continuity, and gather analytics data that helps us understand how players use the platform. The following categories of cookies are used by tv777:

• Essential cookies: Required for the platform to function correctly, including session management, authentication, and security features. These cookies cannot be disabled without disrupting the platform's core functionality;
• Analytics cookies: Used to collect aggregated, anonymised information about how players navigate the tv777 platform, which pages are most visited, and how long sessions last. This data helps us improve the platform experience;
• Preference cookies: Store your platform preferences, such as language settings and display preferences, so that they are remembered between sessions;
• Security cookies: Used to detect and prevent fraudulent login attempts and other security threats.

tv777 does not use third-party advertising or tracking cookies for the purpose of building advertising profiles or targeting you with advertisements on other websites. You can manage or disable non-essential cookies through your browser settings at any time, although doing so may affect certain aspects of the platform experience.

Registered tv777 players have the following rights in relation to their personal data, subject to applicable legal limitations and our legitimate interests in maintaining the integrity of our platform and fulfilling our regulatory obligations:

• Right of access: You have the right to request a copy of the personal data that tv777 holds about you, along with information about how it is used;
• Right to rectification: You have the right to request that inaccurate or incomplete personal data held by tv777 be corrected or completed;
• Right to erasure: You have the right to request deletion of your personal data, subject to our legal retention obligations under anti-money laundering and gaming regulations;
• Right to restriction: You have the right to request that tv777 restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data;
• Right to data portability: Where technically feasible and where processing is based on your consent or the performance of a contract, you have the right to receive your personal data in a structured, commonly used, machine-readable format;
• Right to object: You have the right to object to processing of your personal data where that processing is based on tv777's legitimate interests, subject to those interests being overridden by your own interests, rights, or freedoms.

To exercise any of the above rights, please contact the tv777 support team via Live Chat or at the email address set out in Section 15. tv777 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it.

tv777 may send you promotional communications — including information about new games, bonus offers, PSL betting promotions, and platform features — where you have provided your express consent to receive such communications at the time of registration or subsequently via your account communication preferences.

You may withdraw your consent to receive marketing communications from tv777 at any time by updating your communication preferences within your account settings, or by contacting the tv777 support team. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal, and will not prevent tv777 from sending you non-promotional operational communications relating to your account, such as transaction confirmations, security alerts, and terms update notifications.

tv777 does not share your contact details with third parties for the purpose of those parties sending you marketing communications. Any third-party promotions available through the tv777 platform are subject to the privacy policies of the relevant third-party providers.

The tv777 platform is strictly intended for use by individuals who are 21 years of age or older. tv777 does not knowingly collect personal data from any person under the age of 21. Age verification is a mandatory requirement for all players prior to the processing of any withdrawal request.

Where tv777 becomes aware, or has reasonable grounds to suspect, that an account has been registered by or on behalf of a person under the age of 21, tv777 will immediately suspend the account, undertake a review, and if the suspicion is confirmed, close the account and return any deposited funds in accordance with applicable procedures.

Parents and guardians who believe that a minor may have registered on the tv777 platform are encouraged to contact the tv777 support team immediately. tv777 takes the protection of minors very seriously and will act promptly on all such notifications. For responsible gaming tools and resources, please visit the Responsible Gaming page.

tv777 operates on a cloud-based infrastructure that may involve the transfer and storage of personal data in jurisdictions other than the one in which you reside. Where such transfers occur, tv777 ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to that required under our licensing jurisdiction's data protection framework.

Appropriate safeguards for international transfers may include binding contractual clauses with data processors and sub-processors, and the assessment of the data protection laws of receiving jurisdictions. Where a transfer is made to a payment provider such as JazzCash or EasyPaisa, that transfer is governed by the payment provider's own data protection policies in addition to the contractual arrangements between tv777 and the provider.

By using the tv777 platform, you acknowledge and consent to the potential transfer of your personal data across international borders in accordance with the safeguards described in this section.

tv777 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, where we introduce a new purpose for processing your personal data — tv777 will provide reasonable advance notice through the platform or via your registered email address.

Minor or non-material updates, such as corrections to typographical errors or clarifications that do not affect your rights, may be made without prior notification. The effective date at the top of this policy will always reflect when the most recent version was published.

Your continued use of the tv777 platform following the publication of any updated Privacy Policy constitutes your acceptance of the updated policy. If you do not accept the updated policy, you must stop using the platform and may request account closure by contacting support.

The current version of this Privacy Policy was last reviewed on 1 January 2026. The most current version is always available at tv777.one/privacy-policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to tv777's handling of your personal data, please contact the tv777 data support team through the following channels:

• Live Chat: Available 24/7 directly within the tv777 platform after logging in to your account;
• Email: support@tv777.one

tv777 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within thirty (30) calendar days. Where your request is complex or involves a large volume of data, we may extend this period and will notify you accordingly.

For requests to exercise specific data rights — including access, rectification, or erasure — please include your registered email address, a brief description of your request, and be prepared to verify your identity in accordance with our standard verification procedure.